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Privacy Policy

Our Privacy Policy was last updated on 3.4.2025.

Dear Clients and Registered Users,


If you are subscribed to our newsletters or visiting our website, you entrust us with your personal data. We are responsible for its protection and security. Please familiarize yourself with our data protection policies, principles, and your rights under GDPR (General Data Protection Regulation).

If you wish to register on our website, it is important to us that you are satisfied and that the provided information is useful to you.

Please read the following carefully. We comply with all applicable legal and business regulations to ensure both your and our protection. However, we hope for a long and successful cooperation without any issues.


Data Collection and Usage


Scope of the Policy:

This policy applies to users of the website newcastanets.com.


Data Controller:

Johanka Valášková
Ohradní 30/903, 14000 Prague 4
Company ID: 14311640
Email: info@newcastanets.com
Correspondence Address: Ohradní 30/903, 14000 Prague 4

As data controllers, we fulfill all legal obligations required by applicable legislation, especially GDPR and the Data Protection Act, meaning that:

  • We process personal data only on a valid legal basis (legitimate interest, contract performance, legal obligation, or granted consent).
  • We comply with GDPR Article 13 by providing necessary information before processing personal data.
  • We enable and support the exercise of your rights under GDPR.



Data We Collect and Process


1. Data You Provide

We collect data in the following situations:

  • When filling out a contact or order form.
  • When communicating with us via email or in person.


2. Information from Other Sources

We may obtain information from:

  • Publicly available sources.
  • Cookies when you visit our website.
  • Third parties (e.g., colleagues or business partners) if necessary for order processing.

We may combine data from these sources with other information we have.



How We Use Your Data


1. Contract Creation, Modification, and Termination

We process personal data to prepare, modify, and terminate contracts as required by law.


2. Contract Fulfillment

We use your personal data for communication to ensure the fulfillment of potential orders.


3. Marketing

We use your data to send updates about our services and products.

  • By providing your data, you voluntarily agree to its processing for marketing purposes. You may withdraw your consent at any time by following the instructions in our emails.
  • If you are our customer (e.g., you have ordered a service or downloaded a free eBook from us), we may inform you about similar products or services without requiring prior consent. If you do not wish to receive such messages, you can opt out via our contact details.


4. Service Improvement and Personalization

When browsing our website, we record:

  • Your IP address
  • The duration of your visit
  • The referring page

We process cookies to measure website traffic and customize the site for a better user experience. Advertising cookies are processed only with your consent.

Our website uses cookies for:

  • Web analytics (AdWords, Sklik, Google Analytics) to understand visitor behavior.
  • Storing preferences to prevent repeated pop-ups.
  • Saving shopping cart information.

You can browse our website in a mode that prevents data collection or disable cookies on your device.


5. Legal Proceedings and Defense of Legal Claims

We may use collected data for claims, investigations, or legal disputes related to our services or as required by law.



Data Sharing and Transfers


1. With Our Business Partners

Certain personal data may be accessible to:

  • Employees and partners involved in service provision.
  • External service providers specializing in secure data processing (e.g., SmartSelling a.s. for SmartEmailing, MioWeb, FAPI, Proaffil, as well as platforms such as Facebook and Google).

Any additional providers we engage will meet security and processing standards.


2. For Legal or Dispute Purposes

We may share data when required by law, regulations, or legal authorities (e.g., police, courts, or regulatory bodies).

We may also share data in cases of business mergers, asset sales, restructurings, financing, or ownership transfers.


3. With Your Consent

We may share your data in other ways if we notify you and obtain your consent.



Data Transfers Outside the European Union

We process data exclusively within the European Union or in countries that ensure an adequate level of protection as determined by the European Commission.



Your Rights Concerning Data Processing


1. Data Retention and Deletion

We retain your data:

  • For the duration of our contractual relationship plus an additional three years.
  • Marketing data is retained for five years with your consent.
  • Some data may be retained beyond these periods if:
    • There are unresolved disputes or claims.
    • Legal obligations require retention.
    • Data is necessary for legitimate business purposes.


2. Access to Your Data

You may request free information on whether we process your personal data and, if so, details about such processing.


3. Data Changes or Corrections

If your personal data changes during our contractual relationship, you have the right to request corrections or updates.



Contact Us

For any questions regarding data processing, please contact us at:

Johanka Valášková
Email: info@newcastanets.com
Correspondence Address: Ohradní 30/903, 14000 Prague 4

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